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ES-1.9.2

The Investment Business Code of Practice covers various matters, relevant to contact throughout a client relationship. They are:

(a) Overarching principles;
(b) Client classification;
(c) Marketing and promotion;
(d) Accepting clients;
(e) Suitability;
(f) Disclosure of information;
(g) Dealing and managing;
(h) Reporting to clients;
(i) Complaints;
(j) Conflicts of interest;
(k) Confidentiality; and
(l) An appendix, covering various specific matters to be addressed in promotional material, transaction confirmations and the like.
Amended: January 2007