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DRA-2.1.19

The SRO:

(a) Shall receive the full cooperation and assistance of the CMSP and any representative of the CMSP in the investigation of the dispute;
(b) May require from the CMSP and any representative of the CMSP all information relating to the subject matter of the dispute in its possession or control, or agreed to by parties in writing to be disclosed or which parties are compelled by law to disclose; and
(c) Shall have the power to request the CMSP and/or such of the CMSP's representatives as it deems necessary to attend interviews or to provide written statements.

The CMSP shall provide the SRO with all relevant data, information and materials as are relevant to the dispute to enable the SRO to comprehensively mediate the dispute, and shall attend or ensure that its representative attends all such interviews as the SRO has requested the CMSP and/or its representative to attend. The CMSP shall at all times comply, and shall ensure that all its officers, representatives and/or agents comply with all instructions and determinations made by the SRO and such officers and employees of the SRO are duly authorised.

July 2010