‹ C4-2.2.14 C4-3.1 Overarching Principles › C4-3 Operating Requirements C4-3.1 Overarching Principles C4-3.1.1 Client Classification Conflicts of Interest Professional Indemnity Insurance C4-3.2 Disclosure Requirements C4-3.2.1 C4-3.2.2 C4-3.2.3 C4-3.2.4 C4-3.3 Client Assets C4-3.3.1 C4-3.3.2 C4-3.3.3 C4-3.3.4 C4-3.3.5 C4-3.3.6 Client Money Transfer of Money to Eligible Third Parties Reconciliation C4-3.4 Customer Complaints Procedures C4-3.4.1 C4-3.4.2 C4-3.4.3 Visibility and Accessibility Responsiveness Objectivity Records of Complaints Reporting of Complaints ‹ C4-2.2.14 C4-3.1 Overarching Principles ›