CRA-4.7.2

Past version: Effective from 01 Apr 2019 to 31 Mar 2023
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A licensee must provide, in a clear and conspicuous manner on their website and in all physical locations the following disclosures:

(a) the licensee's mailing address, email address, and telephone number for the receipt of complaints;
(b) a statement that the complainant may also bring his or her complaint to the attention of the CBB; and
(c) the CBB's mailing address, website, and telephone number;
Added: April 2019