‹ CRA-4.7 Complaints CRA-4.7.2 › CRA-4.7.1 Past version: Effective from 01 Apr 2019 to 31 Mar 2023 To view other versions open the versions tab on the right Licensees must establish and maintain written policies and procedures to fairly and timely resolve complaints. Added: April 2019 ‹ CRA-4.7 Complaints CRA-4.7.2 ›
