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CBB Rulebook: Contents

  • Common Volume
  • Central Bank of Bahrain Volume 1—Conventional Banks
  • Central Bank of Bahrain Volume 2—Islamic Banks
  • Central Bank of Bahrain Volume 3—Insurance
  • Central Bank of Bahrain Volume 4—Investment Business
  • Central Bank of Bahrain Volume 5—Specialised Licensees
    • Common Modules (Applicable to all Specialised Licensees)
    • Specific Modules (By Type of Licensee)
      • Type 1: Money Changers Licensees
      • Type 2: Representative Office Licensees
      • Type 3: Financing Companies
      • Type 4: Administrators
      • Type 5: Trust Service Providers
      • Type 6: Microfinance Institutions
      • Type 7: Ancillary Service Providers
        • Part A
          • High Level Standards
            • AU Ancillary Service Providers Authorisation Module
            • HC High-Level Controls
            • GR Ancillary Service Providers General Requirements Module
              • GR-A Introduction
              • GR-B Scope of Application
              • GR-C Provision of Financial Services on a Non-discriminatory Basis
              • GR-1 Confidentiality
              • GR-2 Books and Records
              • GR-3 Publication of Documents by the Licensee
              • GR-4 General Requirements for TPAs
              • GR-5 General Requirements for Credit Reference Bureaus
              • GR-5A [This Chapter was deleted in April 2022 and replaced with Module CFP]
              • GR-5B Security Measures for Payment Service Providers Owning or Operating Cash Dispensing Machines (CDMs) or Kiosks
              • GR-6 Dividends
              • GR-7 Controllers
              • GR-8 Close Links
              • GR-9 Cessation of Business
                • GR-9.1 CBB Approval
                  • GR-9.1.1
                  • GR-9.1.2
                  • GR-9.1.3
                  • GR-9.1.4
                  • GR-9.1.5
                  • GR-9.1.6
                  • GR-9.1.7
                  • GR-9.1.8
              • GR-10 Customer Complaints Procedures
              • GR-11 Outsourcing Requirements
              • GR-12 Information Security
              • GR-12 GR-13 Fees and Charges
              • GR-14 Marketing of Financial Services
              • GR-15 Marketing of Financial Services
              • Appendix A – Cyber Security Control Guidelines
          • Business Standards
          • Reporting Requirements
    • Part B
    • Quarterly Updates
    • Ad-hoc Communications
    • Archive
  • Central Bank of Bahrain Volume 6—Capital Markets
  • Central Bank of Bahrain Volume 7—Collective Investment Undertakings
  • Bahrain Bourse (BHB) Material
  • Central Bank of Bahrain and Financial Institutions Law 2006
  • Bahrain Anti Money Laundering Law 2001
  • Regulation Governing Collective Investment Schemes June 2003
  • Bahrain Stock Exchange Law 1987
  • Bahrain Financial Trust Law 2006
  • Bahrain Insurance Law 1987
  • Bahrain Monetary Agency Law 1973
  • Commercial Companies Law 2001
  • CBB Disclosure Standards
  • CBB Debt Securities Guidelines
  • Ministerial Order — Money Laundering
  • CBB Resolution on Dissemination of Listed Companies' Financial Statements and Board of Directors' Meetings
  • CBB Regulations and Resolutions
  • The Corporate Governance Code of the Kingdom of Bahrain
  • Archive
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Breadcrumb

  1. Central Bank of Bahrain Volume 5—Specialised Licensees
  2. Specific Modules (By Type of Licensee)
  3. Type 7: Ancillary Service Providers
  4. Part A
  5. High Level Standards
  6. GR Ancillary Service Providers General Requirements Module
  7. GR-9 Cessation of Business
  8. GR-9.1 CBB Approval
  9. GR-9.1.8
  Versions

 
  • Oct 01 2016 - Mar 31 2020
  • Apr 01 2020
‹ GR-9.1.7 GR-10 Customer Complaints Procedures ›

GR-9.1.8

Upon satisfactorily meeting the requirements set out in GR-9.1, the licensees must surrender the original license certificate issued by the Licensing Directorate at the time of establishment, and submit confirmation of the cancellation of its commercial registration from the Ministry of Industry, Commerce and Tourism.

Amended: April 2020
Added: October 2016
‹ GR-9.1.7 GR-10 Customer Complaints Procedures ›

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