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FC-1.4.2

Where no face-to-face contact takes place, conventional bank licensees must take additional measures (to those specified in Section FC-1.2), in order to mitigate the potentially higher risk associated with such business. In particular, conventional bank licensees must take measures:

(a) to ensure that the customer is the person they claim to be; and
(b) to ensure that the address provided is genuinely the customer's.