‹ FC-1.4 Enhanced Customer Due Diligence: Non face-to-face Business and New Technologies FC-1.4.2 › FC-1.4.1 Conventional bank licensees must establish specific procedures for verifying customer identity where no face-to-face contact takes place. ‹ FC-1.4 Enhanced Customer Due Diligence: Non face-to-face Business and New Technologies FC-1.4.2 ›