For the purpose of Paragraph BC-9.6.2, the minimum information that should be contained in terms of business includes:

(a) The licensing status of the Islamic bank licensee;
(b) A statement that the licensee is bound by the CBB's regulation and licensing conditions;
(c) The licensee's name, address, e-mail and telephone number;
(d) A statement of the products and services provided by the licensee, as permitted by the CBB;
(e) The total price to be paid by the customer to the Islamic bank licensee for its services, or, where an exact price cannot be indicated, the basis for the calculation of the price enabling the customer to verify it;
(f) Information on any rights the parties may have to terminate the contract early or unilaterally under its terms, including any penalties imposed by the contract in such cases;
(g) Where appropriate, the customer's investment objectives;
(h) Where appropriate, the extent to which the Islamic bank licensee will consider the customers' personal circumstances when considering suitability (as required under Section BC-9.7) and the details of such matters that will be taken into account;
(i) Any conflict of interest disclosure as required by Section BC-9.12;
(j) Where appropriate, any disclosure of soft dollar agreements under Section BC-9.12;
(k) A statement that clearly indicates the following:
(i) The customer's right to obtain copies of records relating to his business with the licensee;
(ii) The customer's record will be kept for 5 years or as otherwise required by Bahrain Law; and
(iii) The name and job title, address and telephone number of the person in the Islamic bank licensee to whom any complaint should be addressed (in writing) by the customer.
Amended: July 2015
Added: April 08