‹ BC-3.2.3 BC-3.3.1 › BC-3.3 Principles for Effective Handling of Complaints BC-3.3.1 Visibility BC-3.3.2 Accessibility BC-3.3.3 BC-3.3.4 BC-3.3.5 BC-3.3.6 BC-3.3.7 BC-3.3.8 BC-3.3.9 Responsiveness BC-3.3.10 BC-3.3.11 BC-3.3.12 BC-3.3.13 BC-3.3.14 BC-3.3.15 Objectivity and Efficiency BC-3.3.16 BC-3.3.17 ‹ BC-3.2.3 BC-3.3.1 ›
