AU-4.7.2
The programme of operations to be provided by the applicant must contain the following information:
(a) a description of the services that are intended to be provided, including an explanation of how the applicant determined that the activity fits the definition of regulated ancillary services;
(b) a declaration of the applicant that they will not enter at any time into possession of client funds;
(c) a description of the service including:
(i) draft contracts between all the parties involved, if applicable;
(ii) terms and conditions of the provision of the services;
(iii) processing times;
(d) the estimated number of different premises from which the applicant intends to provide the services, if applicable;
(e) a description of the proposed ancillary services;
(f) a declaration of whether or not the applicant intends to provide services in another country once licensed;
(g) a description of the relevant operational outsourcing arrangements consisting of:
(i) the identity and geographical location of the outsourcing provider;
(ii) the identities of the persons within the ancillary services provider that are responsible for each of the outsourced activities;
(iii) a detailed description of the outsourced activities and its main characteristics; and
(h) a copy of draft outsourcing agreements.
Added: December 2018