‹ Obligation to Maintain Confidentiality Records of Telephone conversations and Electronic Communications › CRA-4.9.2 Past version: Effective from 01 Apr 2019 to 31 Mar 2023 To view other versions open the versions tab on the right A licensee must maintain the confidentiality of all client information as set out in Section MIR-4.12 of Module MIR. Added: April 2019 ‹ Obligation to Maintain Confidentiality Records of Telephone conversations and Electronic Communications ›