AU-1.2.5
Past version: Effective from 01 Apr 2016 to 31 Mar 2023
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(a) The act of processing or transmitting debit/credit/prepaid card holder and transaction related data;
(b) Integrating customer delivery channels to enterprises to enable data transactions at delivery channels (e.g. ATMs, POS, Interactive Voice Response, mobile, internet);
(c) Hosting and managing card program;
(d) Approving and authenticating payment transactions as per financial institutions rules;
(e) Providing technical service support for E-commerce and M-commerce transactions;
(f) Interfacing with external networks/institutions (e.g. national switch, VISA, MasterCard), enabling automated exchange of transactions between the enterprise and external networks;
(g) Reporting and customising reporting engine;
(h) Call centre outsourcing services; and
(i) Online and mobile portals for bank customers.
April 2016