RM-9.1.13
  
  a) Physical access, administration and organization;
  b) Information system lifecycle in various operational environments;
  c) Technology management and critical supporting systems;
  d) Interaction with customers, devices used by customers;
  e) Remote access, messaging and communication;
  f) Identity and access management, business partners and suppliers, information and data exchange channels; and
  g) Organisational culture and awareness, online presence, online activities and use of social networks, and business continuity.
  Added: April 2019
 
  
        