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BC-8.5.17

Past version: Effective from 01 Apr 2008 to 30 Sep 2010
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A representative of the conventional bank licensee must, on making contact for the first time with a customer, and again at any time when asked to do so by the customer:

(a) Identify himself as being a representative of the conventional bank licensee;
(b) State the name of the conventional bank licensee; and
(c) Present the customer with a business card on meeting that customer, unless he has given him such a card at a previous meeting. The business card must include a statement of the conventional bank licensee’s legal status.
Added: April 2008