Referring Dispute to Arbitration
DRA-2.1.21
Where the dispute is resolved by mediation, the
SRO shall record in writing the terms of the resolution reached by both parties. Where the dispute is not resolved by mediation, theCMSP or the complainant can opt to have the dispute proceed to Arbitration in the manner set out in Chapter 3.July 2010DRA-2.1.22
Where a dispute is not resolved by the
SRO through mediation, theCMSP will be informed and afforded a final opportunity to resolve the dispute. If theCMSP does not resolve the dispute, theSRO shall refer the matter to the Arbitration Committee and initiate Arbitration proceedings, as per Chapter 3 of this Module.July 2010