• Referring Dispute to Arbitration

    • DRA-2.1.21

      Where the dispute is resolved by mediation, the SRO shall record in writing the terms of the resolution reached by both parties. Where the dispute is not resolved by mediation, the CMSP or the complainant can opt to have the dispute proceed to Arbitration in the manner set out in Chapter 3.

      July 2010

    • DRA-2.1.22

      Where a dispute is not resolved by the SRO through mediation, the CMSP will be informed and afforded a final opportunity to resolve the dispute. If the CMSP does not resolve the dispute, the SRO shall refer the matter to the Arbitration Committee and initiate Arbitration proceedings, as per Chapter 3 of this Module.

      July 2010