OM-A.2.2
The most recent changes made to this Module are detailed in the table below:
Summary of Changes
| Module Ref. | Change Date | Description of Changes |
| OM-2.9 | 07/2016 | Added new Section dealing with outsourcing of functions containing customer information. |
| OM-4.9 | 10/2016 | Added new Section on Cyber Security Risk Management |
| OM-5.3 | 10/2016 | Added new Section on Cyber Security Measures |
| OM-2.9.2 | 01/2017 | Amended Paragraph on customer information |
| OM-5.1.19 & OM-5.1.19A | 01/2017 | Added Paragraphs on PCI-DSS certification. |
| OM-5.1.20 | 04/2017 | Added a Paragraph on Geolocation Limitation |
| OM-5.1.20A | 07/2017 | Added new paragraph on Prohibition of Double Swiping. |
| OM-5.1.20B | 07/2017 | Added new paragraph on Prohibition of Double Swiping. |
| OM-5.1.20C | 07/2017 | Added new paragraph on Prohibition of Double Swiping. |
| OM-5.1.20D | 07/2017 | Added new paragraph on Prohibition of Double Swiping. |
| OM-5.1.20E | 07/2017 | Added new paragraph on Prohibition of Double Swiping. |
| OM-2.1.2 | 10/2017 | Amended Paragraph on outsourcing, to allow the utilization of cloud services and customer call centres. |
| OM-2.1.4 | 10/2017 | Added a new Paragraph on outsourcing. |
| OM-2.1.5 | 10/2017 | Added a new Paragraph on outsourcing. |
| OM-2.3.1 | 10/2017 | Amended Paragraph. |
| OM-2.3.6 | 10/2017 | Amended Paragraph. |
| OM-2.3.7 | 10/2017 | Amended Paragraph. |
| OM-2.4.2 | 10/2017 | Amended Paragraph. |
| OM-2.4.3 | 10/2017 | Deleted Paragraph. |
| OM-2.4.5 | 10/2017 | Amended Paragraph. |
| OM-2.5.1(a) | 10/2017 | Amended sub-sub-paragraph no. (5). |
| OM-2.5.1(c) | 10/2017 | Amended sub-sub-paragraphs no. (2) and (3). |
| OM-2.5.1(e) | 10/2017 | Amended sub-sub-paragraph no. (3). |
| OM-2.8.3 | 10/2017 | Amended Paragraph. |
| OM-2.9.1 | 10/2017 | Amended Paragraph. |
| OM-2.9.4(b) | 10/2017 | Amended sub-paragraph. |
| OM-2.9.4(c) | 10/2017 | Amended sub-paragraph. |
| OM-2.9.4(d) | 10/2017 | Deleted sub-paragraph. |
| OM-2.9.5 | 10/2017 | Deleted paragraph. |
| OM-2.9.6 | 10/2017 | Added a new paragraph for security measures related to cloud services. |
| OM-5.1.20AA | 04/2018 | Added a new Paragraph on card (EMV) compliance. |
| OM-5.1.20BB | 04/2018 | Added a new Paragraph on provision of cash withdrawal and payment services through various channels. |
| OM-2.9.2 | 07/2018 | Amended Paragraph to include call centres. |
| OM-2.9.2A | 07/2018 | Added new Paragraph on customer notification. |
| OM-5.1.21 & OM-5.1.22 | 10/2019 | Added new Paragraphs on Contactless Payment Transactions. |
| OM-5.1.20AAA | 07/2020 | Added a new Paragraph on contactless payment. |
| OM-2.9.4 | 01/2021 | Deleted sub-paragraph (a). |
| OM-3.1.7 | 01/2021 | Added a new Paragraph on electronic fraud. |
| OM-3.1.8 | 01/2021 | Added a new Paragraph on electronic fraud awareness. |
| OM-1.5.7(g) | 04/2022 | Amended Subparagraph on vacation policy. |
| OM-2 | 07/2022 | Replaced Chapter OM-2 with new Outsourcing Requirements. |
| OM-3.2 | 07/2023 | Added a new Section on secured customer authentication requirements. |