OM-5.3.13
In addition to alarming the premises, banks must alarm the ATM itself, in a way which activates audibly when the ATM is under attack. The system must be monitored by remote signaling to an appropriate local police response designated by the Ministry of Interior. In doing so, banks must consider the following:
(a) The design of the system must ensure that the ATM has a panic alarm installed;
(b) The design of the system must give an immediate, system controlled warning of an attack on the ATM, and all ATMs must be fitted with fully operational fraud detection and inhibiting devices;
(c) A maintenance record must be kept for the alarm detection system and routine maintenance must be conducted in accordance with at least the manufacturer's recommendations. The minimum must be two planned maintenance visits and tests every 6 months; and
(d) The alarm system must be monitored from an Alarm Receiving Centre 24 hours daily. It must automatically generate an alarm signal if the telephone/internet line fails or is cut.
Added: January 2020