The importance of operational risk has gained prominence as increasing reliance on sophisticated technology raises concerns of potential losses should unforeseen events cause technological failures. Banks have traditionally focused on controlling and mitigating credit and liquidity risks, however, enhanced levels of automation, while reducing costs and processing times, also pose potential risks. As such any one process or system failure may itself or through a series of systematic failures, cause financial or other losses to a bank. Therefore, it has become imperative that banks should establish policies and procedures to monitor and control operational risks.