‹ HC-2.6.2 [Version from 1 October 2010 to 31 March 2016] Business Standards › HC-2.6.3 [Version from 1 October 2010 to 31 March 2016] The Board must ensure that policies and procedures are in place to ensure that necessary customer confidentiality is maintained. October 2010 ‹ HC-2.6.2 [Version from 1 October 2010 to 31 March 2016] Business Standards ›