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HC-2.3.11 [Version from 1 October 2010 to 31 March 2016]

Licensees should also have processes in place to deal with recommendations raised by internal audit to ensure that they are:

(a) Dealt with in a timely fashion;
(b) Monitored until they are settled; and
(c) Raised with senior management if they have not been adequately dealt with.
October 2010