Licensees must incorporate Key Performance Indicators (KPIs) to ensure compliance with AML/CFT requirements by all staff. The performance against the KPIs must be adequately reflected in their annual performance evaluation and in their remuneration (See also Paragraph HC-5.4.2 for Financing Companies and Microfinance Institutions, HC-5.2.4 for Ancillary Service Providers and HC-4.2.1 for Money Changers).

Amended: January 2021
Added: April 2020