BC-4.20.10
To activate a dormant account,
(a) The customer provides the licensee with a written or electronic request to activate the account stating the reasons for dormancy of the account;
(b) The customer submits updated KYC information;
(c) Activation of the account is subject to principles of “four-eyes” or “maker and checker” / dual authority checks involving at least one authorised signatory of the licensee ; and
(d) In case of a joint account, the request for activation of the dormant account is signed by the joint accountholders authorised to operate the account unless a valid power of attorney is given.
Added: January 2022