BC-2.7.1
On the conclusion of contracts, licensees must provide
(a) The date when cover starts and the period of cover;
(b) Any certificates or documents which the customer is required to have by law;
(c) Details of how the customer can make a claim, and their responsibilities in relation to making claims;
(d) The address of the insurer to which all communications in respect of the policy should be sent; and
(e) Proof of payment where applicable.
Amended: January 2007