BC-2 The Insurance Code of Practice
- BC-2.1 Overarching Principles
- BC-2.2 Marketing and Promotion
- BC-2.3 Initial Customer Information about Service
- BC-2.4 Identification of Customer Requirements
- BC-2.5 Advice and Recommendations
- BC-2.6 Customer Information before Commitment to the Contract
- BC-2.7 Confirmation of Cover and Policy Documentation
- BC-2.8 Service after the Point of Sale
- BC-2.9 Claims
- BC-2.10 Renewal, Expiry and Cancellation
- BC-2.11 [This section was deleted in October 2011]
- BC-2.12 Information Conditions
- BC-2.13 Fair Treatment and Conflicts of Interest
- BC-2.14 Confidentiality and Security of Customer Assets