For each new (or potentially new)
(a) Give transparent and factual information on the key features and benefits of the credit facility the
customer is interested in;
customers on the various delivery channels of products (e.g. through the internet, over the phone, in different branches, etc.) and tell customers how they can find out more about such products; and
(c) Prior to granting the credit facility, the
licensee will inform the customer of applicable details and the criteria for provision of a credit facility.