‹ CRA-11.5.22 CRA-12.1 General Scope and Application › CRA-12 Conduct of Business Obligations CRA-12.1 General Scope and Application CRA-12.1.1 CRA-12.1.2 CRA-12.2 Conflicts of interest General Obligations Operational Independence Remuneration Policy Inducements Rules Personal Transaction CRA-12.3 Sale Processes and Selling Practices General Principles Assessment of Clients' Suitability and Appropriateness Suitability Appropriateness CRA-12.4. Accepting Client and Contractual Agreement with Client Terms of Business Client Understanding and Acknowledgement CRA-12.5 Execution of Clients' Orders CRA-12.5.1 CRA-12.5.2 Order Execution Policy Monitoring and Review Client Order Handling Rules Selection of Trading Venues by Licensees ‹ CRA-11.5.22 CRA-12.1 General Scope and Application ›