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CRA-4.5.12

Upon completion of any transaction, a licensee must provide to the client a confirmation note containing the following information:

(a) the type, value, date, and precise time of the transaction;
(b) the fee charged;
(c) the exchange rate, if applicable;
(d) the name and contact information of the licensee, including a telephone number established by the licensee to answer questions and register complaints;
Added: April 2019