When seeking meetings with an insurance licensee or access to the licensee's premises, the CBB or the CBB appointee needs to have access to an insurance licensee's documents and personnel. Such requests will be made during reasonable business hours and with proper notice. There may be instances where the CBB may seek access to the licensee's premises without prior notice. While such visits are not customary, the prospect of unannounced visits is intended to encourage insurance licensees to comply at all times with the requirements and standards imposed by the CBB as per the CBB Law and Insurance Rulebook.