BC-A.2.3
Past version: Effective from 01 Apr 2020 to 30 Sep 2020
To view other versions open the versions tab on the right
A list of recent changes made to this Module is detailed in the table below:
| Module Ref. | Change Date | Description of Changes |
| BC-3.4 | 01/07/05 | Clarified language of takaful disclosure. |
| BC-A.1.5 | 01/2007 | New Rule introduced, categorising this Module as a Directive. |
| BC-A.1.5 | 01/2011 | Clarified legal basis |
| BC-2.11 and BC-4 | 10/2011 | Replaced Complaints Section BC-2.11 with new Chapter BC-4 Customer Complaints Procedures. |
| BC-4.2 and BC-4.3 | 01/2012 | Minor corrections to correct typos and clarify language. |
| BC-4.3.9 | 01/2012 | Paragraph deleted as it repeats what is in Paragraph BC-4.3.7. |
| BC-4.1.3A | 10/2012 | Added guidance on the appointment of the customer complaints officer. |
| BC-4.7 | 07/2013 | Additional details provided on reporting of complaints. |
| BC-2.9 | 04/2016 | Added requirements for insurance firms when dealing with medical insurance. |
| BC-4.3.16 | Amended Paragraph adding reference to CBB consumer protection. | |
| BC-4.5.6 | Amended Paragraph adding reference to CBB consumer protection. | |
| BC-4.7.1 - BC-4.7.3 | Amended Paragraph adding reference to CBB consumer protection. |