BC-A.3.3

The most recent changes to this Module are detailed in the table below:

Summary of Changes

Module Ref.Change DateDescription of Changes
BC 4.601/10/05Streamlined requirements for new products
BC 801/04/06Margin trading rules and guidance
BC-A.110/2007New Rule BC-A.1.4 introduced, categorising this Module as a Directive.
BC-904/2008New Investment Business related requirements for conduct of business.
BC-4.804/2008New requirement to comply with Code of Best Practice on Consumer Credit and Charging.
BC-8.207/2009Removal of numerical restrictions related to margin trading requirement.
BC-9.5.1710/2010Clarified the wording of Rule by replacing the term "legal" with "licensing".
BC01/2011Various minor amendments to ensure consistency in formatting of CBB Rulebook
BC-A.1.401/2011Clarified legal basis.
BC-1.1.1301/2011Corrected reference to Ministry of Industry and Commerce.
BC-801/2011Changes made to reflect new definitions related to licensed exchange(s).
BC-1.1.1104/2011Clarified retention period of records for promotional schemes.
BC-3.1.1 and BC-4.204/2011Minor amendments to clarify Rules.
BC-A.2.210/2011Added new Section to list of activities covered by this Module.
BC-4.6.310/2011Deleted Paragraph. Reduced notification requirements on new or expanded products and facilities.
BC-4.7.210/2011Updated name of Ministry of Justice and Islamic Affairs.
BC-4.910/2011Added new Section on transaction advice.
BC-9.11 and BC-1010/2011Replaced Section BC-9.11 dealing with complaints and added Chapter BC-10 Customer Complaints Procedures in line with results of consultation and made it applicable to all regulated banking services.
BC-1001/2012Minor corrections to correct typos and clarify language.
BC-10.3.901/2012Paragraph deleted as it repeats what is in Paragraph BC-10.3.7.
BC-6.1.604/2012Cross reference added.
BC-6.1.10 and BC-6.1.1104/2012Rule clarified and split into one Rule and one Guidance Paragraphs.
BC-9.2.104/2012Corrected cross reference.
BC-1.207/2012Added Section on advertisements for retail banking products and services.
BC-4.2.307/2012Paragraph deleted as cross-reference is not applicable.
BC-9.5.12A07/2012Added guidance to clarify promotion material from banks.
BC-10.1.3A07/2012Added guidance on the appointment of the customer complaints officer.
BC-1.1.210/2012Added cross reference to advertising requirements under Section BC-1.2.
BC-4.210/2012Section amended to reflect outcome of consultation on disclosure of interest/profit rate fees and charges by retail banks.
BC-4.710/2012Amended to make Rules clearer.
BC-6.1.210/2012Clarified process for applications for the installation of off-site ATMs.
BC-4.301/2013This Section was deleted and requirements are now covered under Section FC-1.6.
BC-1.2.204/2013Corrected cross reference.
BC-4.2.204/2013Clarified Rule on instances when customers must be kept informed of charges.
BC-9.9.14 and BC-9.9.16(e)(v)04/2013Clarified Rules on allocations.
BC-10.707/2013Additional details provided on reporting of complaints.
BC-5.310/2013Updated penalty charges on dishonoured cheques.
BC-6.301/2014Added new Section on local ATM network charges.
BC-4.204/2014Changes made to align language with Islamic terminology.
BC-4.1104/2014Added new Section on donations to NGO accounts.
BC07/2015Module amended to reflect IFSB-9 'Guiding principles on conduct of business for institutions offering Islamic financial services'.
BC-B.2.1 and BC-9.9.2210/2015Corrected cross reference.
BC-B.5.1010/2015Deleted incorrect cross reference.
BC-B.5.12A10/2015Added guidance on when a 'cooling off period' may be waived.
BC-4.1210/2015Added new Section on credit check reports.
BC-9.12.1510/2015Minor correction.
BC-9.13.910/2015Deleted reference to securities lending.
BC-A.2.5, and BC-1104/2016Added new Section on Measures and Procedures for Services Provided to Disabled Customers.
BC-6.304/2016Amendment to local ATM charges.
BC-6.1.607/2016Deleted reference to Ministry of Interior.
BC-4.610/2016Updated Section on "Notification to the CBB on Introduction of New or Changes to Customer Products and Facilities"
BC-4.9.110/2016Amendment to Transaction Advice
BC-8.2.510/2016Rectified term 'Credit Reference Bureau'
BC-5A01/2017Added new Section on Return Policy — Post-Dated Cheques
BC-11.1, BC-11.2 and BC-11.304/2017Amended Sections to clarify applicability of Rules.
BC-5.3.107/2017Amended Paragraph to include penalty charges on returned cheques for the reason of Insufficient Funds.
BC-4.104/2018Deleted Section on "Minimum Balance and Charges on Savings Accounts".
BC-4.1304/2018Added new Section on "Fees and Charges for Services Provided to Individuals".
BC-5.3.204/2018Deleted Paragraph on "Dishonoured Cheques'.
BC-6.204/2018Deleted Section on "GCC ATM Network Charges".
BC-6.304/2018Deleted Section on "Local ATM Network Charges".
BC-4.2.28A07/2018Added new Paragraph on existing "Early Repayment" requirements.
BC-4.1410/2018Added a new Section on Fees and Charges for Services Provided to Companies under Formation.
BC-1210/2018Added a new Chapter on Financial Advice Programme.
BC-4.2.2201/2019Amended Paragraph on disclosure of charges by retail banks.
BC-4.2.2401/2019Amended Paragraph on disclosure to individual customers.
BC-4.2.25A01/2019Added a new Paragraph on rounding off in transactions.
BC-4.13.201/2019Added a new Paragraph on waived fees and charges.
BC-4.1507/2019Added a new Section on Profit/Fees on Credit Card Transactions.
BC-4.1610/2019Added a new Section Profit on Credit Facilities.
BC-6.110/2019Deleted Section.
BC-11.2.201/2020Amended Paragraph.
BC-4.1704/2020 Added a new Section on Blocking Customer Accounts. 
BC-10.3.15 04/2020Amended Paragraph adding reference to CBB consumer protection. 
BC-10.5.604/2020Amended Paragraph adding reference to CBB consumer protection. 
BC-10.7.1 -
BC-10.7.3 
04/2020Amended Paragraph adding reference to CBB consumer protection. 
BC-C10/2020Added a new chapter on Provision of Financial Services on a Non-discriminatory Basis.
BC-4.1810/2020Added a new Section on Fund Transfers by Customers of Payment Service Providers (PSP).
Table of Content04.2021Amended Appendix BC-7 title in ToC.
BC-4.1904/2021Added a new Section on ‘Merchant Fees on Payments to Zakat and Charity Fund’.
BC-1.2.107/2021Deleted Paragraph.
BC-1.2.207/2021Deleted Paragraph.
BC-4.2.607/2021Amended Paragraph.
BC-1.101/2022Added new enhanced Section on Promotions.
BC-1.201/2022Added new enhanced Section on Advertisements.
BC-4.2001/2022Added a new Section on Dormant Accounts and Unclaimed Balances.
BC-12.1.301/2022Deleted Paragraph.
BC-2.8.204/2022Deleted Subparagraph (b).
BC-4.20.707/2022Amended Paragraph on dormant accounts activity.
BC-12.1.107/2022Amended Paragraph on Financial Advice Program (FAP).
BC-4.2101/2024Added a new Section on Insurance cover on financing.