‹ Disinfection Instructions_11 March 2020 Directive: Prohibiting the Practice of Blocking Accounts upon Loss of Employment_8 March 2020 › Measures to Mitigate the Impact of Coronavirus on Customers_8 March 2020 Click here to download the Letter in PDF format. ‹ Disinfection Instructions_11 March 2020 Directive: Prohibiting the Practice of Blocking Accounts upon Loss of Employment_8 March 2020 ›