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  • CRA-5.6 CRA-5.6 Planned and Unplanned System Outages

    • CRA-5.6.1

      Licensees must have multiple communication channels to ensure that its clients are informed, ahead of time, of any outages which may affect them.

      Added: April 2019

    • CRA-5.6.2

      Licensees must have clear, publicly available, procedures articulating the process in the event of an unplanned outage. During an unplanned outage, licensees must be able to rapidly disseminate key information and updates on a frequent basis.

      Added: April 2019

    • CRA-5.6.3

      Licensees should have a programme of planned systems outages to provide for adequate opportunities to perform updates and testing.

      Added: April 2019