• DRA-A DRA-A Introduction

    • DRA-A.1 DRA-A.1 Purpose

      • Executive Summary

        • DRA-A.1.1

          This Module sets out the CBB's regulatory framework governing dispute resolution, complaints handling and arbitration mechanism in the capital market, as well as the disciplinary mechanism at SROs.

          July 2010

      • Legal Basis

        • DRA-A.1.2

          Article 3 of the CBB Law specifies protection of the interests of the customers of financial institutions as one of the objectives of the CBB, and Article 4 of the CBB Law requires the CBB to, inter-alia, assume the responsibility for safeguarding the legitimate interests of licensees' customers.

          July 2010

        • DRA-A.1.3

          Article 38 (a) mandates the Governor of the CBB to issue necessary directives to ensure the implementation of the CBB Law and regulations and the achievement of the objectives of the CBB. Article 38 (b) provides the CBB with the power to issue necessary directives to facilitate the understanding of CBB laws and regulations that aim to formulate the understanding and implementation of the CBB Law and regulations.

          July 2010

        • DRA-A.1.4

          Article 48 (c) empowers the CBB to amend or revoke a license if the legitimate interests of the customers of a licensee required such amendment or cancellation.

          July 2010

        • DRA-A.1.5

          Article 96 of the CBB Law that states: "Subject to the rules and laws of evidence and electronic transactions, any computer data, electronic files, recorded telephone calls, telex and facsimile correspondence may be used as evidence in disputes relating to securities".

          July 2010

    • DRA-A.2 DRA-A.2 Module History

      • Evolution of Module

        • DRA-A.2.1

          This Module was first issued in March 2010. Any material changes that are subsequently made to this Module are annotated with the calendar quarter date in which the change is made; Chapter UG-3 provides further details on Rulebook maintenance and version control.

          July 2010

        • DRA-A.2.2

          [This Paragraph was deleted in April 2020].

          Deleted: April 2020
          Added: July 2010

        • DRA-A.2.3

          [This Paragraph was deleted in April 2020].

          Deleted: April 2020
          Added: July 2010

        • DRA-A.2.4

          [This Paragraph was deleted in April 2020].

          Deleted: April 2020
          Added: July 2010

        • DRA-A.2.5

          [This Paragraph was deleted in April 2020].

          Module Ref. Change Date Description of Changes
          DRA-4.1.6 01/2020 Amended Paragraphs on approval of the SRO’s policies and procedures.
          DRA-A.2.2, DRA-A.2.3, DRA-A.2.4 & DRA-A.2.5  04/2020 Deleted Paragraphs.
          DRA-B.2 04/2020 Deleted Section.
          DRA-4.1 04/2020 Amended Section.
          DRA-4.2.2 04/2020 Amended Paragraph on establishment and constitution of disciplinary appeals committee members.
          DRA-4.2.2A 04/2020 Added a new Paragraph.
          DRA-4.2.2B 04/2020 Added a new Paragraph.
          DRA-4.2.3 04/2020 Amended Paragraph.
          DRA-4.2.4 04/2020 Amended Paragraph.
          DRA-5.1.1 04/2020 Amended Paragraph.

      • Superseded Requirements

        • DRA-A.2.6

          This Module supersedes the following provisions contained in circulars or other regulatory instruments:

          Circular/ other references Provision Subject
          BSE Internal Regulation Chapter 7
          (Articles 56 to 72)
          Disputes and arbitration
            Chapter 8
          (Articles 73 to 92)
          Disciplinary Board
               
               
               

    • DRA-A.3 DRA-A.3 Interaction with other Modules

      • DRA-A.3.1

        All market participants must comply with all the other Modules in Volume 6 in addition to other applicable laws, rules and regulations.

        July 2010