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  • Closed-circuit Television (CCTV)

    • GR-5B.1.4

      PSPs must ensure that the Cash Dispensing Machines (CDMs) and Kiosks owned and operated by them are equipped with closed-circuit television (CCTV). The location of camera installation must be carefully chosen to ensure that images of the CDM/Kiosk are recorded, however keypad entry or the screen of the CDM/Kiosk must not be captured by the CCTV recording. The camera must support the detection of the attachment of alien devices to the fascia (external body) and possess the ability to generate an alarm for remote monitoring if the camera is blocked or otherwise disabled.

      Added: April 2019

    • GR-5B.1.5

      As a minimum, the CCTV activity must be recorded (preferably in digital format) and, where risk dictates, remotely monitored by the PSP's head office.

      Added: April 2019

    • GR-5B.1.6

      When a CDM or Kiosk is located in an area where a public CCTV system operates, the PSP must liaise with the authority responsible for the CCTV system to include the CDM/Kiosk site in any preset automatic camera settings and request regular sweeps of the site. The CCTV system must not be able to view the CDM/Kiosk keypad or screen, thereby preventing observation of PIN entry.

      Added: April 2019

    • GR-5B.1.7

      PSPs must ensure that the specifications of CCTV cameras meet the following minimum requirements:

      (a) Analogue Cameras:
      Resolution — Minimum 700 TVL
      Lens — Vari-focal lenses from 2.8 to 12mm
      Sensitivity — Minimum 0.5 Luminance
      (Lux) without Infrared (IR), 0 Lux with IR
      IR — At least 10 to 20 meters (Camera that detects motion); and
      (b) IP Cameras:
      Resolution — 2 MP — 1080 p
      Lens — Vari-focal lenses from 2.8 to 12mm
      Sensitivity — Minimum 0.5 Lux without IR, 0 Lux with IR
      IR — At least 10 to 20 meters.
      Added: April 2019