GR-4.2 GR-4.2 Code of Conduct
GR-4.2.1
TPAs are allowed to enter into agreement with more than one:
(a) Insurance firm; and/or(b) A self-funded scheme outside of Bahrain.April 2016GR-4.2.2
TPAs must not charge any kind of fees to the claimants/policyholders.
April 2016GR-4.2.3
TPAs must not market or sell insurance nor own any part of a healthcare facility or company.
April 2016GR-4.2.4
Where a TPA owns any part of a healthcare facility or company at the time this Module is issued, it will be permitted to retain its ownership in the company.
April 2016GR-4.2.5
TPAs must act in the insurance firm's and/or self-funded scheme's (limited to outside Bahrain) best interests at all times and must fulfill their needs to the best of their ability.
April 2016GR-4.2.6
TPAs must improve the skills of their employees and increase their knowledge through continuing education and training.
April 2016GR-4.2.7
TPAs must disclose to the existing and prospective insurance firm and/or self-funded scheme (limited to outside Bahrain) any and all information that may affect the TPA's ability to provide services and/or advice to the clients.
April 2016GR-4.2.8
TPAs must ensure that all client funds collected and/or held by the TPA are used for the express purpose for which the funds are collected and/or held as understood by the insurance firm and/or self-funded scheme (limited to outside Bahrain).
April 2016GR-4.2.9
TPAs must fully disclose to each insurance firm and/or self-funded scheme (limited to outside Bahrain) the terms of engagement and the services to be rendered to that client.
April 2016
