• GR-4.2 GR-4.2 Code of Conduct

    • GR-4.2.1

      TPAs are allowed to enter into agreement with more than one:

      (a) Insurance firm; and/or
      (b) A self-funded scheme outside of Bahrain.
      April 2016

    • GR-4.2.2

      TPAs must not charge any kind of fees to the claimants/policyholders.

      April 2016

    • GR-4.2.3

      TPAs must not market or sell insurance nor own any part of a healthcare facility or company.

      April 2016

    • GR-4.2.4

      Where a TPA owns any part of a healthcare facility or company at the time this Module is issued, it will be permitted to retain its ownership in the company.

      April 2016

    • GR-4.2.5

      TPAs must act in the insurance firm's and/or self-funded scheme's (limited to outside Bahrain) best interests at all times and must fulfill their needs to the best of their ability.

      April 2016

    • GR-4.2.6

      TPAs must improve the skills of their employees and increase their knowledge through continuing education and training.

      April 2016

    • GR-4.2.7

      TPAs must disclose to the existing and prospective insurance firm and/or self-funded scheme (limited to outside Bahrain) any and all information that may affect the TPA's ability to provide services and/or advice to the clients.

      April 2016

    • GR-4.2.8

      TPAs must ensure that all client funds collected and/or held by the TPA are used for the express purpose for which the funds are collected and/or held as understood by the insurance firm and/or self-funded scheme (limited to outside Bahrain).

      April 2016

    • GR-4.2.9

      TPAs must fully disclose to each insurance firm and/or self-funded scheme (limited to outside Bahrain) the terms of engagement and the services to be rendered to that client.

      April 2016