• Card Processing

    • AU-1.2.5B

      Card processing includes:

      (a) The act of processing or transmitting debit/credit/prepaid card holder and transaction related data;
      (b) Integrating customer delivery channels to enterprises to enable data transactions at delivery channels (e.g. ATMs, POS, Interactive Voice Response, mobile, internet);
      (c) Hosting and managing card program;
      (d) Approving and authenticating payment transactions as per financial institutions rules;
      (e) Providing technical service support for E-commerce and M-commerce transactions;
      (f) Interfacing with external networks/institutions (e.g. national switch, VISA, MasterCard), enabling automated exchange of transactions between the enterprise and external networks;
      (g) Reporting and customising reporting engine;
      (h) Call centre outsourcing services; and
      (i) Online and mobile portals for bank customers.
      Amended: April 2023
      April 2016