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  • BC-2.7 BC-2.7 Confirmation of Cover and Policy Documentation

    • BC-2.7.1

      On the conclusion of contracts, licensees must provide customers with prompt written confirmation and details of the insurance that has been effected, including:

      (a) The date when cover starts and the period of cover;
      (b) Any certificates or documents which the customer is required to have by law;
      (c) Details of how the customer can make a claim, and their responsibilities in relation to making claims;
      (d) The address of the insurer to which all communications in respect of the policy should be sent; and
      (e) Proof of payment where applicable.
      Amended: January 2007

    • BC-2.7.2

      Licensees must provide full policy documentation promptly following the conclusion of contracts, unless this has already been issued with the confirmation of cover.