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  • Confirmation Note

    • CRA-4.5.12

      Upon completion of any transaction, a licensee must provide to the client a confirmation note containing the following information:

      (a) the type, value, date, and precise time of the transaction;
      (b) the fee charged;
      (c) the exchange rate, if applicable;
      (d) the name and contact information of the licensee, including a telephone number established by the licensee to answer questions and register complaints;
      Added: April 2019

    • CRA-4.5.12A

      Where a client undertakes more than one transaction, the licensee may prepare a single confirmation note which:

      (a) Records all of those transactions; and
      (b) In respect of each of those transactions includes all of the information which would have been required to be included in the confirmation note.
      Added: April 2023

    • CRA-4.5.12B

      Licensees must provide the confirmation note to the client no later than the end of the business day on which the transaction was undertaken.

      Added: April 2023

    • CRA-4.5.13

      [This Paragraph was deleted in April 2023].

      Deleted: April 2023
      Added: April 2019