‹ RM-3.2 Identification, Measurement, Monitoring and Control RM-3.3 Succession Planning › RM-3.2.1 As part of an effective operational risk management system, licensees must: (a) Identify critical processes, resources and loss events; and (b) Develop policies, processes and procedures to control or mitigate operational risk. July 2014 ‹ RM-3.2 Identification, Measurement, Monitoring and Control RM-3.3 Succession Planning ›