In general, a bank's operational risk exposure is increased when a bank engages in new activities or develops new products; enters unfamiliar markets; implements new business processes or technology systems; and/or engages in businesses that are geographically distant from the head office. Moreover, the level of risk may escalate when new products, activities, procedures, processes, or systems transition from an introductory level to a level that represents material sources of revenue or business-critical operations.