‹ HC-6.5.10 HC-6.5.12 › HC-6.5.11 Insurance licensees should also have processes in place to deal with recommendations raised by internal audit to ensure that they are: (a) Dealt with in a timely fashion; (b) Monitored until they are settled; and (c) Raised with senior management if they have not been adequately dealt with. January 2011 ‹ HC-6.5.10 HC-6.5.12 ›