‹ HC-5.4.10 HC-5.5 Compliance › HC-5.4.11 Licensees should also have processes in place to deal with recommendations raised by internal audit to ensure that they are: (a) Dealt with in a timely fashion; (b) Monitored until they are settled; and (c) Raised with senior management if they have not been adequately dealt with. April 2016 ‹ HC-5.4.10 HC-5.5 Compliance ›