Volume 3 of the CBB Rulebook for the most part applies to all insurance licensees; to individuals undertaking key functions in those licensees (so-called “approved persons”); and to certain support services (actuaries and loss adjusters). (Representative offices are subject to the relevant requirements in Volume 5 of the CBB Rulebook). Further information and relevant definitions are provided in Module AU (Authorisation). Most of the content of Volume 3 only has the formal status of a Directive.