‹ BC-4.13 Fees and Charges for Services Provided to Individuals BC-4.13.2 › BC-4.13.1 Retail banks must comply with the caps on fees and charges for standard services provided to individuals effective from 1st May 2018 as per the table in Appendix BC-8 in Part B of the CBB Rulebook Volume 2. ‹ BC-4.13 Fees and Charges for Services Provided to Individuals BC-4.13.2 ›