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  • BC-2.10 BC-2.10 Renewal, Expiry and Cancellation

    • BC-2.10.1

      Licensees must notify customers of the renewal or expiry of their policy in time to allow the customer to consider and rearrange any continuing cover they may need, including:

      (a) Details of the renewal terms, if offered; and
      (b) Details of any changes to the cover, service or insurance firm being offered.
      Amended: January 2007

    • BC-2.10.2

      On expiry or cancellation of insurance policies, at the request of the customer, licensees must make available all documentation and information to which the customer is entitled in a timely manner.