BC-2.3 BC-2.3 Initial Customer Information about Service
BC-2.3.1
At the initial point of contact, before any contract is concluded between the
customer and theinsurance licensee , licensees must advisecustomers of the nature of the service they can offer and their relationship with thecustomer , including:(a) The types of services that can be provided;(b) The choice of products and services that can be offered; and(c) Whether the licensee acts on behalf of an insurer or insurers, or acts independently on behalf of thecustomer in arranging insurance.Amended: January 2007