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  • BC-A.2 BC-A.2 Module History

    • BC-A.2.1

      This Module was first issued in April 2005 by the BMA, together with the rest of Volume 3 (Insurance). Any material changes that have been subsequently been made to this Module are annotated with the calendar quarter date in which the change was made: Chapter UG-3 provides further details on Rulebook maintenance and version control.

      Amended: January 2007

    • BC-A.2.2

      When the CBB replaced the BMA in September 2006, the provisions of this Module remained in force. Volume 3 was updated in January 2007 to reflect the switch to the CBB; however, new calendar quarter dates were only issued where the update necessitated changes to actual requirements.

      Added: January 2007

    • BC-A.2.3

      A list of recent changes made to this Module is detailed in the table below:

      Module Ref. Change Date Description of Changes
      BC-3.4 01/07/05 Clarified language of takaful disclosure.
      BC-A.1.5 01/2007 New Rule introduced, categorising this Module as a Directive.
      BC-A.1.5 01/2011 Clarified legal basis
      BC-2.11 and BC-4 10/2011 Replaced Complaints Section BC-2.11 with new Chapter BC-4 Customer Complaints Procedures.
      BC-4.2 and BC-4.3 01/2012 Minor corrections to correct typos and clarify language.
      BC-4.3.9 01/2012 Paragraph deleted as it repeats what is in Paragraph BC-4.3.7.
      BC-4.1.3A 10/2012 Added guidance on the appointment of the customer complaints officer.
      BC-4.7 07/2013 Additional details provided on reporting of complaints.
      BC-2.9 04/2016 Added requirements for insurance firms when dealing with medical insurance.
      BC-4.3.16 04/2020 Amended Paragraph adding reference to CBB consumer protection.
      BC-4.5.6 04/2020 Amended Paragraph adding reference to CBB consumer protection.
      BC-4.7.1 - BC-4.7.3 04/2020 Amended Paragraph adding reference to CBB consumer protection.
      BC-C 10/2020 Added a new Chapter on Provision of Financial Services on a Non-discriminatory Basis.

    • BC-A.2.3 [Deleted]

      Deleted: January 2007

    • BC-A.2.4

      Guidance on the implementation and transition to Volume 3 (Insurance) is given in Module ES (Executive Summary).

      Amended: January 2007