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  • Closed-circuit Television (CCTV)

    • OM-5.3.14

      Banks must ensure that ATMs are equipped with Closed-circuit television (CCTV). The location of camera installation must be carefully chosen to ensure that images of the ATM are recorded, however keypad entries must not be recorded. The camera must support the detection of the attachment of alien devices to the fascia (external body) and possess the ability to generate an alarm for remote monitoring if the camera is blocked or otherwise disabled. There must be sensors to detect and alert the bank if the camera has been blocked or tampered with.

      Added: January 2020

    • OM-5.3.15

      For the purposes of Paragraph OM-5.3.14, the location of camera installation in drive-thru ATMs must be carefully chosen to ensure that the images of the vehicle number plates are clearly captured during both daytime and nighttime.

      Added: January 2020

    • OM-5.3.16

      As a minimum, CCTV activity must be recorded (preferably in digital format) and, where risk dictates, remotely monitored by a third party Alarm Receiving Centre.

      Added: January 2020

    • OM-5.3.17

      When an ATM is located in an area where a public CCTV system operates, the deployer or agent must liaise with the agency responsible for the CCTV system to include the ATM site in any preset automatic camera settings or to request regular sweeps of the site. The CCTV system must not be able to view the ATM keypad thereby preventing observation of PIN entry.

      Added: January 2020

    • OM-5.3.18

      Banks must ensure that the specifications of CCTV cameras meet the following minimum requirements:

      (a) Analogue Cameras:
      Resolution — Minimum 700 TVL

      Lens — Vari-focal lenses from 2.8 to 12mm

      Sensitivity — Minimum 0.5 Luminance (Lux) without Infrared (IR), 0 Lux with IR

      IR — At least 10 to 20 meters (Camera that detects motion)
      (b) IP Cameras:
      Resolution — 2 MP — 1080 p

      Lens — Vari-focal lenses from 2.8 to 12mm

      Sensitivity — Minimum 0.5 Lux without IR, 0 Lux with IR

      IR — At least 10 to 20 meters
      Added: January 2020

    • OM-5.3.19

      Banks must ensure that the following network requirements are met for connecting the Banks CCTV system to MOI Control room:

      (a) The minimum speed of the upload should be 2 Mbps for each node (ATM's and branches);
      (b) Speed/storage limit threshold must not be applied in a manner which permits a network delay; and
      (c) Access must be restricted to authorised personnel.
      Added: January 2020